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Announcements

Intelligent Auto Response

August 4, 2020
Henry Coleman

Unleash the power of customer review responses with LocalClarity! From pre-built Saved Reply Templates to dynamic review variables and intelligent auto-response campaigns, discover how to efficiently engage with customers, maintain brand consistency, and elevate your review management game.

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Announcements

May Release Notes

June 4, 2020
Henry Coleman

Take control of your local listings with our latest updates. Easily manage your Facebook listings, track engagement metrics with new KPIs like Comment Ratio and Word Ratio, analyze competitor reviews, customize your white label experience, and enjoy quality-of-life improvements.

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Announcements

April/May Release Notes – New Bulk Management Workflows, Review Sources

May 19, 2020
Henry Coleman

Experience a new level of efficiency and control with our latest platform improvements. Discover how our comprehensive updates, including bulk GMB management, integrated App Store and Google Play reviews, and customizable white label control, can revolutionize your local business strategy and enhance your online reputation.

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Announcements

COVID-19 Functionality Updates

April 13, 2020
Henry Coleman

Stay informed about the latest changes and updates from Google. Discover the enhanced COVID-19 features, updated review messaging, temporary closure status, telehealth links, and more. Learn how to optimize your business profile, leverage Google Posts, and ensure accurate information for a strong online presence.

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Announcements

Google Posts Available for All Businesses

March 27, 2020
Henry Coleman

Maximize the impact of Google Posts to effectively engage customers and drive business growth for chain businesses. Discover how to leverage this free advertising opportunity, implement best practices, and create compelling messages that resonate with your audience.

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Announcements

Google Announces GMB Functionality Limitations Due to COVID-19 Virus

March 26, 2020
Henry Coleman

Google has implemented crucial measures to restrict user-generated content on Google My Business (GMB) during the COVID-19 pandemic. Learn about the significant changes in business information edits, newly created listings, reviews and Q&A, and gain insights into the current modifications being observed. Read on for practical recommendations for optimizing your GMB presence in these challenging times.

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Announcements

January Releases- Friendly Names, Google Images & More

February 4, 2020
Henry Coleman

Effortlessly manage multi-location brands with LocalClarity's latest updates. From Friendly Names for individual location identification to location name filters for easy reporting, the platform streamlines workflows. Discover new image notice workflows, cumulative rating charts, and quality-of-life enhancements. Experience improved control and efficiency in 2020.

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Announcements

December Releases – Facebook Auto Response, Image Notices & More

January 7, 2020
Henry Coleman

Announcing exciting updates in review management: auto response for Facebook reviews, integration with Expedia.com, customizable reply snippets, real-time public image notifications, extended review history, faster downloads, and a new chart design.

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Announcements

November Releases: First Party Reviews, Platform Control & More

December 3, 2019
Henry Coleman

Introducing enhanced review management features, LocalClarity empowers businesses to take control of their customer feedback. Import first-party reviews, integrate with Hostelworld, customize your Happiness Score, and enjoy quality-of-life updates.

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Announcements

October Releases: New Insights, White Label Customization

November 5, 2019
Henry Coleman

Gain powerful insights into customer review response times with LocalClarity's new dashboard update. The response time histogram provides a detailed breakdown, helping businesses meet customer expectations and response SLAs. Also, explore social sign-up options and understand review sources for comprehensive analysis.

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Announcements

Google Local Questions & Answers Rolling Out to Mobile Browsers

September 26, 2017
Kalpesh Guard

As Google Local's Q&A expands to mobile browsers, businesses face new challenges in monitoring and responding to user-generated questions and answers. With public participation and potential spamming, proactive management is crucial to maintain accurate information and protect their online reputation.

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Announcements

Google Maps Will Tell You If Your Destination Has On-Site Parking

Kalpesh Guard

Introducing the game-changing update to Google Maps: a parking solution for urban dwellers. With a new parking icon and predictive data, you'll gain valuable insights on parking difficulty in 25 major metro areas. Say goodbye to parking woes and hello to hassle-free journeys.

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Announcements

Recent Releases- Excel Reporting, Competitor Tracking & More

Henry Coleman

LocalClarity introduces a suite of updates designed to empower businesses with comprehensive data and enhanced features. From scheduled Excel review exports to integrating OpenTable, Indeed.com, and Foursquare reviews, explore the expanded possibilities for actionable insights and streamlined management.

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