Retention & Growth | LocalClarity

Yes. According to a study by Trip Advisor, hotels that responded to reviews received 12% more reviews and their ratings increased by 0.12 stars. This study reaffirms how responding to reviews can increase customer retention and further increase rankings since both review volume and review ratings are also ranking signals.

Will consistent Posts improve my rankings?

Although consistent posting on Google does not have a direct impact on your search engine rankings, it plays a vital role in enhancing engagement with your audience. Google Posts provide an excellent opportunity to share pertinent and timely information about your business, products, or services right on the search engine results page. Utilizing Google Posts gives your customers the chance to catch a glimpse of your offerings, promotions, or events within your listing.

What's better, authorized or indexed reviews?

In short, an authorized connect connection gives you a flow of data directly between the review destination source and your LocalClarity profile. All data is accessed via a secure connection and you can also push review replies directly to the platform (require for any auto-response campaigns). Indexing allows us to pull the publicly available content from each location URL provided, but we can’t push replies for these connections. See the full lists for available Authorized and Indexed connections.

Does LocalClarity offer review solicitation?

We do not currently offer review solicitation, but we do make it easy to create Google Review Invitation links from our website and in the platform. Links can be generated for any number of your locations across the different review platforms (Google, Yelp, TrustPilot, etc.) and then shared when reaching out to your customers with review requests.

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