LocalClarity’s centralized platform empowers your business to ensure consistent location information, deliver on-brand responses, set up approval workflows, and delivery the right information to the right teams at just the right time.
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LocalClarity is available everywhere Google Business Profile and other major review sites operate. For a full list of countries, please visit our Knowledge Base.
It‘s a good idea to designate a specific individual or team to respond to online customer reviews. For small businesses, it makes sense to appoint one individual, while large companies might decide to give this responsibility to a team or between Hotel managers. Consider the following qualities when deciding which individual or team responds to customer reviews, 1) Strong customer service skills, 2) Highly professional attitude, 3) Good knowledge of company culture and policies, 4) Authority to resolve customer issues, and 5)Great writing style (but now Generative AI helps with this one).
We do traditionally do not have contracts or yearly minimum requirements to use our platform. We have a monthly subscription for most users, as it offers the most freedom for our clients. Any questions about billing? You can reach out to us at hello@localclarity.com.
Yes. For all paid plans we offer the ability to add your logo to email notices and reports. Go to Settings > Profile Settings and scroll down until you see the Replace Logo section. Select the dropdown and choose Report Logo and upload your desired logo. White-label instances can further customize nearly all aspects of their email reports, including the language.
Unlike Google (and even LocalClarity’s competitors), we see incredible value in the maintaining a record of all listing detail changes over time. You can see the “date, “from” and “to” of each edit of each listing detail made to every location in your profile as a client. You’ll no longer be left wonderful “when and how did this change?”.
For larger brands and agency that has special needs to clean up their locations (such as leaving Yext) we have partnered with an industry-leading aggregator for an affordable option to push details. Contact us for a quote based on the number of locations.